Frequently Asked Questions

All Whole Supp products are Informed Sport tested, meaning our products are safe to use for professional and enthusiast athletes alike. Informed Sport is a global quality assurance and supplement certification programme for supplements. Every batch-tested product will be displayed on the Informed Sport website.

Each Whole Supp serving contains 400 cal of a nutritionally complete meal. Each individual has different energy requirements based on your sex, size and physical activity level. Typically, females and males are recommended to consume 1600-2000 cal and 2000-2400 cal per day, suggesting a maximum of 5-6 servings per day.

Whole Supp is designed to help maintain your energy levels and performance throughout the day. The high quality carbohydrate, protein and healthy fats in our product will assist you in your recovery from exercise. There are several bioactive nutrients included in our formulation which have also been proven to have an influence on exercise recovery, including the nitrate content of our beetroot, cherry and spinach extracts. In addition, our unique vitamin and mineral formulation can support active lifestyles with key B vitamins and minerals like iron necessary for exercise recovery and adaptation. In regards to recovery of your muscles from exercise, we have placed a key emphasis on the quality of our protein, using a unique blend of pea and brown rice protein to ensure you get the complete amino acid profile which is not available in one single plant source. Key amino acids such as leucine, isoleucine and methionine are found in optimal quantities in every serving to assist in the building of muscle mass and recovery from exercise.

Whole Supp is designed to help maintain your energy levels and performance throughout the day. There are several bioactive nutrients included in our formulation which have been proven to have an influence on exercise performance, including the nitrate content of our beetroot, cherry and spinach extracts. In addition, our unique vitamin and mineral formulation can support active lifestyles with key B vitamins and minerals like iron necessary for maintaining performance in the short and long term.

One nutritionally complete meal of Whole Supp is equals 400 calories, 5g of BCAA’s, 31g of protein, 13g of fat, 7g of fiber and over 30+ vitamins and minerals

Within every Whole Supp meal there are 7g of Fiber.

Yes! Whole Supp is designed to support your overall diet with a convenient meal formulated from whole foods which are optimally complete. The low GI and free sugar formulation represents a good meal for those with compromised glucose control.

Yes! However, Whole Supp portions have been designed for adults and should only be consumed in line with nutritional and energy needs. Therefore, we would recommend that the portion size is adjusted according to your child’s needs and should only be consumed under parental supervision.

In many cases the foods that trigger IBS are difficult to target. At Whole Supp we do not anticipate our products to trigger IBS, but we would advise our consumers to trial Whole Supp with one serving per day for the first few days. If problems present, then discontinue and discuss with your medical team.

Here is a shortlist of ingredients – Sustainably sourced red sea Algae, Montmorency Cherry Powder, Broccoli Powder, Beetroot Juice Powder, Spinach Powder, Pea Portion, Rice Portion, Gluten-Free Ground Oats, Sunflower, flaxseed, coconut, and MTC Oils. In addition to these ingredients, Whole Supp has selected over 30 rapidly absorbable vitamins and minerals profiles to fuel your body.

Whole Supp’s focus is providing you with the highest quality mono and polyunsaturated fats in your diet and contains the optimal blend and proportions of Omega 3, 6 and 9 fatty acids to meet your daily needs. Per serving our Chocolate flavour provides 744mg Omega 3, 2,730mg Omega 6 and 1,076mg Omega 9 and our Vanilla flavour contains 856mg Omega 3, 3,261mg Omega 6 and 1,259mg Omega 9. Each flavour provides a healthy ratio of just under 1:4 for Omega 3: Omega 6. These doses are all at the peak end of recommended intakes for optimal health.

Yes!! We have selected vitamins and minerals that are vegan and sustainably sourced.

Yes, each Whole Supp meal contains 20% of the recommended daily intake of each of our vitamins and minerals, ensuring an even distribution throughout the day, so those vital nutrients do not go to waste.

We use sucralose to balance the flavour of Whole Supp products while maintaining a healthy, balanced product.

The plant based BCAAs in our formulation are not added – they come from the constituent proteins we use – pea, rice, and oats. We use this exact combination, so we can achieve a complete amino acid profile with over 5g of BCAAs per serving.

Whole Supp is designed to include low GI carbohydrates such as oats and restricts the amount of free sugars to very low levels.

Yes! There are very small quantities of FODMAP in our Whole Supp products mainly coming as a trace from our pea protein and cherry extracts, but our product is entirely compatible with the “restrict” phase of the low FODMAP diet. We include no dairy or wheat, only low FODMAP veggies and have used alternative grains such as low FODMAP oats.

MCT stands for Medium Chain Triglyceride and is healthy fats extracted from coconuts. MCT supports gut health while increasing the number of ketones the body produces. MTC turns over the ketones quickly for immediate energy. The oils are digested directly through the liver, providing the body with immediate energy as opposed to storing it for future use.

A superfood is a nutrient-rich food that contains an above-average amount of antioxidants, fiber, fatty acids, vitamins and minerals per gram. Whole Supp has both super-greens (spinach and broccoli) and super-reds (beetroot and cherries) that fit into the category of superfoods.

If you order from the U.K mainland your order will arrive within 2-3 business days

Your order will be delivered by premium carrier such as DPD or DHP. For orders over £35 this is free.

Unfortunately, because our product is sealed and ultimately perishable you will not have any right to return our products unless such products were damaged or faulty when delivered to you or have been incorrectly delivered.

We currently ship to residential/commercial addresses across the UK. We do not currently deliver to mainland Europe - but hope to in the future.

First, if it's been less than 5 business days, please hang tight. If it's been longer than 5 working days please check to make sure that your delivery was not rerouted because of a specific instruction associated with your address (some residential/commercial buildings have these pre-set). Then, please reach out to us at hello@wholesupp.com so that we can help you find a solution.

If your order is shipping to an incorrect address, please email us as soon as possible at hello@wholesupp.com. Please keep in mind that once your order has been picked up by the carrier, it may not be possible for us to reroute to a different address. However, you may be able to contact the courier directly to amend the order.

Your credit card will be charged immediately after your order is placed. We accept all major credit cards, including Visa, American Express and MasterCard.

We're very sorry about that, but that doesn’t mean that you should go without Whole Supp. Please email us at hello@wholesupp.com so that we can help you get the correct items from your order as soon as possible.

First, check to make sure that the billing address entered at checkout exactly matches the billing address on record at the issuing bank.
For subscription customer, please check the expiry date of your card on record
If your card is still not working, we recommend contacting your bank to resolve the issue, or trying another form of payment.

If you miss your delivery, we will have to charge for redelivery. Our delivery partners attempt to deliver twice before returning the product to the warehouse. Please arrange redelivery with the shipping provider.

No they are not. All customers can choose to checkout as account holders or guests.
Account holders will be able to see upcoming orders, manage subscriptions, change subscription frequency, track deliveries and see a history of there orders (eg: order history, price, product type etc).

Simply click 'login' in the main menu and provide your name, email and create your own password.

Don't worry, you can reset your password by visiting our account page and following the on-screen instructions.

Unfortunately, no. Discount codes may not be used in combination with any other promotion (including automatic discounts on subscription purchases).

Please navigate to this link to sign up to the Whole Supp Loyalty Club: https://wholesupp.com/pages/whole-supp-loyalty-club

At Whole Supp, we care about rewarding loyal customers for their commitment to our brand. So, as a member of the loyalty club, you'll receive points for taking actions like purchasing, reviewing and following us on socials. Once you reach 150 points, we'll give you a £/€5 voucher! You'll also be the first to hear about exclusive deals and drops of new products.

Vouchers will be applied automatically at checkout - just make sure you are logged in with your account when checking out!

We offer subscription packages for our meal replacement shakes. Our subscriptions allows you to a WholeSupp delivered to your door, allowing you to choose delivery every 4, 6 or 8 weeks. Subscribers are charged automatically when a new order is shipped.

You can cancel or update your subscription order at any time (as long as it is at least 48 hours before your order is set to replenish, otherwise the change will apply to the next order. 

Subscription customers save 10% on all subscriptions, and never have to worry about running out of WholeSupp again.

Absolutely. You must do this at least 48 hours before your order is set to be shipped - you will be alerted 5 days prior to this point

You can also change frequency at anytime by logging into your ReCharge account and updating the delivery frequency on your order.

Or you can contact WholeSupp directly via hello@wholesupp.com and we'll be happy to help you out!