Frequently Asked Questions

We believe in total transparency from a product ingredients and nutrition as well as consumer ordering our products. See our FAQ's below and select the section relevant to your question.

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Our Products

What is Whole Supp?
What is the taste / texture like?
What makes Whole Supp different from other meal shakes?
Is Whole Supp a weight loss product?
Are Whole Supp ingredients and products sustainable?
How many meals / servings per bag?
How long will I feel full after Whole Supp?
Is Whole Supp’s packaging recyclable / compostable?
What is the shelf life of Whole Supp?
It has more calories than a protein shake, why is that?
Is Whole Supp actually as healthy as a whole meal?
Is it suitable for all diets?
Does Whole Supp contain caffeine?
Can I use Whole Supp if I’m pregnant/breastfeeding?

The Science

Are you Informed Sport approved?
How many servings a day should I have?
Will Whole Supp help recovery if I exercise?
Will Whole Supp help performance?
How many calories and protein are in each serving?
How much fiber is in Whole Supp?
Can I use Whole Supp if I am diabetic?
Can children use Whole Supp?
Is Whole Supp suitable for IBS?
What are the ingredients in Whole Supp?
What Omega profiles are in Whole Supp?
Are Whole Supp’s vitamins and minerals vegan?
Are Whole Supp’s vitamins and minerals absorbed into the body?
Why does Whole Supp contain Sucralose?
Does the plant-based protein in Whole Supp contain branched chain amino acids (BCAAs)?
What is the Glycemic Index (GI) of Whole Supp?
Is Whole Supp low FODMAP?
What is MCT oil?
What are superfoods?

Delivery & Returns

When will I receive my order?
Who will deliver my order?
Can I return my order?
Where do Whole Supp deliver?
What do I do if I have not received my products?
Can I change my shipping address on my order?
When will my card by charged?
What do I do if I've received the wrong items or have missing items?
What do I do if my card was declined?
What do I do if I miss a delivery?

Your Account

Do I need an account to purchase?
How do I create an account?
How do I reset my password?
Can I use two promo codes simultaneously?
How can I sign up for the loyalty club?
What are the benefits of joining the Whole Supp Loyalty Club?
How do I redeem my loyalty club vouchers?


How does your subscription work?
What are the benefits of subscription?
Can I edit the frequency of my subscription?